Tenant Resources

Routine maintenance

Tell our team about a non-emergency repair at your property.

Emergency maintenance

For a property issue requiring immediate attention, call:

616-843-1350

For immediate danger, call 911.

Office & accounting

Accounting:
989-708-6961

325 Enterprise Drive
Breckenridge, MI 48615

Frequently asked questions

Select a question to view the answer.

How do I submit a maintenance request?

Use the Maintenance Request form for non-emergency repairs. Include your property address and unit, contact information and a description of the problem.

What should I do in a maintenance emergency?

For an urgent property maintenance issue requiring immediate attention, call 616-843-1350. Do not rely on the request form for an emergency. For immediate danger or an emergency requiring police, fire or medical assistance, call 911.

Are utilities included in my rent?

Utility responsibility depends on your lease. Before move-in, any tenant-paid utilities must be transferred into your name as required by the lease. Gemini Capital Management will provide the applicable utility information during leasing.

Is there an after-hours drop box?

Yes. An after-hours drop box is available at 325 Enterprise Drive, Breckenridge, MI 48615.

Can I change or re-key the locks?

Obtain prior written approval from Gemini Capital Management before changing, re-keying, installing or replacing locks or other security devices. Submit your request to management before making changes.

Can I make changes to my apartment?

Painting, installing fixtures or security devices, making physical alterations or otherwise modifying your apartment requires prior written permission from Gemini Capital Management.

Do I need renter’s insurance?

Renter’s insurance is strongly recommended to protect your personal belongings and personal liability. The property owner’s insurance does not insure your personal property. Review your lease for any specific insurance requirements.

What is the pet policy?

Pets require prior approval from Gemini Capital Management. Approved pets are subject to pet rent of $25 per month, per pet, and a completed pet addendum. Obtain approval and complete the required addendum before bringing a pet into your apartment. Disability-related assistance-animal requests follow the reasonable-accommodation process rather than the ordinary pet policy.

Can a late fee be waived if I normally pay on time?

Late charges are handled consistently in accordance with the lease. Gemini Capital Management does not waive a late charge based solely on a tenant’s prior payment history.

How is my security deposit handled after move-out?

Gemini Capital Management will handle your security deposit in accordance with your lease and Michigan law. Within 30 days after move-out, we will return your full deposit or send an itemized accounting of deductions with any remaining balance. Provide your forwarding address in writing within four days after move-out.